Purchases & Refunds
There could be several reasons why your payment isn’t processing:
✅ Card issues – Your card may be expired, blocked for international/online transactions, or lacking sufficient funds.
✅ Bank restrictions – Some banks flag unfamiliar or international transactions.
✅ Incorrect details – Double-check your card number, expiry date, CVV, and billing info.
✅ Network issues – Temporary connectivity or server issues can interrupt the process.
✅ Browser issues – Try clearing your cache or switching browsers.
What you can do:
• Try an alternative payment method (UPI, PayPal, debit/credit card, etc.).
• Contact your bank for confirmation.
• Reach out to our support team at support@iiqmc.org or use live chat for immediate help.
We’re here to help you complete your registration smoothly!
At IIQMC, we strive for 100% satisfaction. If you’re not satisfied or need to cancel for any reason, here’s how the refund process works:
✅ Step 1: Email your refund request to support@iiqmc.org within 3 days of purchase.
✅ Step 2: Mention your full name, course name, payment reference number, and the reason for the refund.
✅ Step 3: Our team will review your request and respond within 3–5 business days.
🔁 Refund Eligibility:
• Refunds are only applicable if less than 20% of the course content has been accessed.
• Refunds are not applicable for completed courses, certifications already issued, or downloadable content.
• Any payment gateway charges may be deducted from the refund amount.
💡 Note: Refunds will be processed to the original payment method within 7–10 working days after approval.
For any urgent concerns, please contact our team through live chat or call us directly.
Redeeming a coupon on IIQMC is quick and easy! Just follow these steps:
✅ Step 1: Go to the course page you want to enroll in.
✅ Step 2: Click on the “Enroll Now” or “Buy Course” button.
✅ Step 3: On the checkout page, you’ll see a “Have a coupon?” or “Apply Coupon Code” option.
✅ Step 4: Enter your coupon code and click “Apply.”
✅ Step 5: The discount will be automatically applied to your total.
💡 Important Notes:
• Coupons are case-sensitive—type them exactly as given.
• Some coupons may have an expiration date or be valid only for selected courses.
• Only one coupon can be used per transaction.
If your coupon doesn’t work, contact us at support@iiqmc.org or via live chat and we’ll help you out right away!
Making Courses
Changing your account name on IIQMC is simple. Just follow these steps:
✅ Step 1: Log in to your IIQMC account.
✅ Step 2: Go to “My Profile” or “Account Settings.”
✅ Step 3: Click on the Edit icon next to your name.
✅ Step 4: Enter your new name and click “Save Changes.”
💡 Note:
• The name on your certificates and official documents will reflect the updated name only if changed before course completion.
• For any name corrections after certification, you’ll need to email support@iiqmc.org with valid ID proof.
Need help? Our support team is always ready to assist you via email or live chat!
We understand that inboxes can get busy. To unsubscribe from IIQMC emails:
✅ Option 1:
Scroll to the bottom of any IIQMC email and click the “Unsubscribe” link. You’ll be taken to a page where you can confirm your preferences.
✅ Option 2:
Log in to your IIQMC account → Go to “Notification Settings” or “Email Preferences” → Uncheck the types of emails you no longer wish to receive → Click Save.
💡 Note:
• You can choose to unsubscribe from promotional emails only, while still receiving important updates like course alerts, certificates, and exam info.
• It may take up to 48 hours for changes to take full effect.
Still getting unwanted emails? Reach out to support@iiqmc.org and we’ll manually remove you from the list.
You can change your IIQMC password at any time by following these steps:
✅ Step 1: Log in to your IIQMC account.
✅ Step 2: Go to “Account Settings” or “My Profile.”
✅ Step 3: Click on “Change Password.”
✅ Step 4: Enter your current password, then your new password, and click “Save” or “Update.”
💡 Forgot your current password?
Click on “Forgot Password” on the login page. Enter your registered email, and we’ll send you a password reset link.
🔒 Tips for a strong password:
• Use at least 8 characters
• Include a mix of uppercase, lowercase, numbers, and symbols
• Avoid using easily guessable words like your name or birthdate
If you face any issues, feel free to contact our support team at support@iiqmc.org — we’re happy to help!